A lot has happened in the world of Zomato since yesterday, and we just had to have our say. Here’s everything that has been happening, movie style.
The premise
A user, we’d rather not name, tweeted his grievance of being assigned a non-hindu delivery executive by Zomato. He requested a change in rider, and a refund on cancellation when the change wasn’t accepted. The user also shared various screenshots of his conversation with Zomato’s online support, and mentioned how he would take a legal route for this.
Introducing the high on principles, good boy of the movie – Zomato!
Zomato stood their ground, and refused to change the delivery executive, VERY RIGHTLY SO! The tweet by aforementioned person started getting fuel, and our good boy went ahead and did what he does best – tweet.
Food doesn’t have a religion. It is a religion. https://t.co/H8P5FlAw6y
— Zomato India (@ZomatoIN) July 31, 2019
And boy, did they win some hearts.
Introducing Guptaji, proud father of the good boy. (Guptaji ka ladka, remember?)
We are proud of the idea of India – and the diversity of our esteemed customers and partners. We aren’t sorry to lose any business that comes in the way of our values. 🇮🇳 https://t.co/cgSIW2ow9B
— Deepinder Goyal (@deepigoyal) July 31, 2019
After the proud father told the entire society about what a good boy his son is, the other uncles and aunties in the society started pouring their heartfelt wishes in.
Salute Deepinder Goyal! You are the real face of India! Proud of you. https://t.co/6XnO9NsYgj
— Dr. S.Y. Quraishi (@DrSYQuraishi) July 31, 2019
Respect. I love your app. Thank you for giving me a reason to admire the company behind it. https://t.co/nohfkYsrJQ
— Omar Abdullah (@OmarAbdullah) July 31, 2019
Kudos 2 u Mr. Goyal ! @deepigoyal THANK YOU for standing up for the real idea of #India & true Indian values! You are a true citizen & patriot. 🇮🇳 More power to u!! @ZomatoIN @Zomato ♥️ I hope larger corporations who in the past haven’t had the courage 2 stand up to trolls learn! https://t.co/TEdME0y0d3
— Swara Bhasker (@ReallySwara) July 31, 2019
Introducing neighbour, Mr. Uber
Uber was like, yo Uber Eats, Guptaji ka ladka is doing so well in life, what about you?
And Uber Eats got into it as well.
.@ZomatoIN, we stand by you. https://t.co/vzjF8RhYzi
— Uber Eats India (@UberEats_IND) July 31, 2019
Suddenly everyone was talking about what this good boy did.
Love when big organisations show spine and uphold the idea of India , these are trying times 👏
— Roshan Rai (@RoshanKrRai) July 31, 2019
zomato tumne dil jeet liya aaj.
ab kewal tumhare aap se hi order karoogi.— anamika (@anamika_867) July 31, 2019
Thanks @ZomatoIN you have converted me. Will install your app today
— انندیتا Anindita (@anindita_guha) July 31, 2019
My next 5 orders will be from you ❤️
— Khan Saab (@CanadianSaab) July 31, 2019
— 🎋 (@Leonotcaprio) July 31, 2019
WoW WoW WoW WoW WoW .. exclusively ordering from your app 🙌🏻
— SCarrie_Bradshaw😈 (@angie_tribeccaa) July 31, 2019
Lekin twist!
Suddenly an uncle from another society was like – ‘I have nothing better do with my life so I found a loophole folks’
He said, if food doesn’t have a religion, then why does Zomato feature restaurants that serve Halal food? For the uninitiated, Halal is meat processed and prepared according to the requirements of Islamic dietary laws.
And then, the uncle from this other society started getting support from his society members as well. They were like :
#Zomato is right to deny a customer's request for a delivery person of a diffrt religion. But wrong (& hypocritical) to claim it dsn't mix religion with food. It fusses over religious clients' halal/Jain food. Curious if it does for all, eg a religious Sikh wanting non halal meat
— Baijayant Jay Panda (@PandaJay) August 1, 2019
Food doesn’t have a religion as long as it’s Halal.
Do you know how stupid you sound ?
— Nandini 🇮🇳 (@NAN_DINI_) July 31, 2019
Then don’t serve halal meat. I dare you.
— Kunthavi 𑀓𑀼𑀦𑁆𑀢𑀯𑁃 (@Kunthavi5) July 31, 2019
Zomato was quick to respond with a detailed statement.
Food for thought pic.twitter.com/zZ3k6YfuzI
— Zomato India (@ZomatoIN) July 31, 2019
Many kids in the society decided that they won’t let Zomato and Uber Eats play with them anymore, and started a boycott movement against them.
Before !
And after ! #boycottzomato #BoycottUberEats @UberEats_IND @ZomatoIN pic.twitter.com/Th1fNwrh1l— DarKastic Dhiraj (@Dhiraj1502) August 1, 2019
End of Part 1
The hero of the movie has won a lot of hearts, and ours as well, but the uncles and aunties of the neighbouring societies need to chill right about now. Hoping Part 2 of the movie is a simpler and less complicated story of everyone just enjoying their food and arguing about discount coupons instead.
Post credits scene
After watching the trends#BoycottZomato and #BoycottUberEats
Swiggy right now: pic.twitter.com/1LpPWpzw5V
— Sagar (@sagarcasm) August 1, 2019
*#BoycottZomato and #BoycottUberEats trending*
Meanwhile swiggy: pic.twitter.com/KpDGYGieLF— Memerao (@MautAaRahiHai2) August 1, 2019
After #boycottzomato #BoycottUberEats
SWIGGY – pic.twitter.com/qhqnMcaf6C
— Gagan (@GaganAlmighty) August 1, 2019